Privacy Policy
privacy Policy
AK Investigations, LLC
AKI The Investigative Expert Method
Effective Date: August 13, 2026
AK Investigations LLC (“Company,” “we,” “our,” or “us”) operates the Investigative Expert Method website and related services (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, enroll in training, or interact with our services.
By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- register for training or courses
- subscribe to email communications
- download materials or lead magnets
- submit a contact form
- create an account
- purchase products or services
- interact with course content
The personal information we collect may include:
- Name
- Email address
- Phone number
- Billing address
- Employer or organizational information
- Account login credentials
- Course progress and training activity
- Quiz or assessment data
- IP address and device information
We collect only the information necessary to operate the Site, provide services, and improve our training programs.
2. Payment Information
Payments for training, courses, or other services are processed through Stripe.
We do not store or have access to your full credit card information. Payment information is collected and processed directly by Stripe in accordance with its privacy policy.
The Site may also utilize WooCommerce, a WordPress e-commerce platform used to manage product listings, checkout processes, and order information. Payment information submitted through WooCommerce is processed securely through Stripe or other authorized payment processors.
3. Email Communications and Marketing
If you subscribe to our mailing list or provide your email address, we may send:
- newsletters
- updates about courses and training
- educational content
- promotional offers
Email communications are managed through ConvertKit.
ConvertKit may track engagement data such as:
- email opens
- link clicks
- subscription preferences
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each message.
4. Learning Platform Data
Training programs and online courses may be delivered through LearnDash.
When you enroll in training, we may collect and store information including:
- course enrollment status
- progress through course materials
- quiz or assessment responses
- completion records
- certificates or continuing education records
We use this information to deliver training, administer course participation, maintain training records, issue certificates, provide support, and, when applicable, report information to a sponsoring organization as described below.
5. Partner-Sponsored Programs
If you access a course through a university, employer, public defender office, government agency, or other sponsoring organization, we may collect and share information about your participation with that organization.
Information shared may include your name, email address, enrollment status, course access and participation, progress, assignment or assessment results, grades or scores, completion status, certificates earned, and other course-related records. We may also share information reasonably necessary to administer the program, verify eligibility, provide support, evaluate participation, document completion, or satisfy our obligations to the sponsoring organization.
The information reported will depend on the requirements of the particular program. We will limit disclosures to the sponsoring organization and its authorized representatives and to information reasonably related to the sponsored program.
Information received by a university, employer, public defender office, government agency, or other sponsoring organization may also be governed by that organization’s own privacy policies, employment policies, educational policies, and legal obligations.
6. User Accounts and Access
Users who enroll in training programs may be required to create an account in order to access course materials. Account credentials are intended for the individual user only.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. Sharing login credentials or providing unauthorized access to course materials is prohibited.
Unauthorized sharing of accounts or misuse of training materials may result in suspension or termination of access to the Site or its services.
For additional information regarding permitted use of course materials and training content, please refer to our Terms of Use.
7. Automatically Collected Information
When you visit our Site, certain information may be collected automatically, including:
- IP address
- browser type
- operating system
- device information
- referring URLs
- pages visited
- time spent on pages
We may use analytics tools including Google Analytics and other tracking technologies to understand how visitors interact with our Site and to improve our services.
8. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies to improve website functionality and understand how visitors use the Site.
Cookies may be used to:
- remember user preferences
- analyze website traffic
- support marketing and advertising efforts
- improve website performance and functionality
Some cookies may be placed by third-party services used on the Site, including analytics and marketing platforms.
When you visit the Site, you may see a cookie notice requesting your consent to the use of cookies. By continuing to use the Site, you consent to the use of cookies as described in this Privacy Policy.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionality of the Site.
9. Third-Party Services
We may use third-party services to operate the Site and deliver services, including but not limited to:
- ConvertKit for email communications and marketing
- Stripe for payment processing
- WooCommerce for product and checkout management
- LearnDash for course delivery and learning management
- Google Workspace, including tools such as Google Forms, for data collection and business operations
- Google Analytics for analyzing website usage and visitor behavior
- Senja for collecting and displaying testimonials and user feedback
- Zapier or similar automation tools used to connect services and manage workflows
- embedded media providers such as YouTube or Vimeo
- social media platforms and integrations
These third-party providers may collect or process information in accordance with their own privacy policies.
Testimonials displayed on the Site may include names, professional titles, organizational affiliations, or other information voluntarily provided by the individual submitting the testimonial. Testimonials are displayed with the consent of the individual and may be collected or managed through third-party testimonial platforms.
10. How We Use Your Information
We use the information we collect to:
- operate and maintain the Site
- provide training programs and services
- process purchases and transactions
- communicate with users
- send educational or marketing communications
- improve our content and training programs
- analyze website usage
- maintain security and prevent misuse
11. Sharing of Information
We do not sell or rent your personal information.
We may share information only in the following circumstances:
- with trusted service providers that support our operations
- with a university, employer, public defender office, government agency, or other sponsoring organization when you participate in a program sponsored or administered by that organization
- when required by law or legal process
- to protect the rights, safety, or property of the Company or others
- in connection with a business transfer or merger
12. Data Security
We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
13. International Users and Data Rights
Although our services are primarily intended for users in the United States, individuals located in other jurisdictions may access the Site.
Users located in certain regions, including the European Economic Area (EEA), United Kingdom, or Canada, may have additional rights regarding their personal information, including the right to:
- access their personal data
- request correction of inaccurate information
- request deletion of personal data
- object to certain types of data processing
Requests may be submitted using the contact information provided below.
14. Children’s Privacy
The Site and its services are intended for adult professionals. We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete that information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date.
Your continued use of the Site after updates are posted constitutes acceptance of the revised policy.
16. Contact Information
If you have questions about this Privacy Policy or wish to request access to or deletion of your personal information, please contact:
AK Investigations LLC
PO Box 68192
Nashville, TN 37206
info@akinvestigations.com