Client Relationships
Course Content
Welcome to Client Relationships
Welcome! Meet Amber.
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Welcome to Client Relationships
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You’ll Be Joining a Fictional Case
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Meet Your Colleagues
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Setting Up For Success
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Checkpoint
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The Client at the Center
Know Your Role
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John Johnson is not in a good space.
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You need to check in with Chris Baines.
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“Witness and client interviews are quite different, so change up your approach.”
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You’re ready for your first visit with John Johnson.
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Preparing for Jail and Prison Visits
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It’s Wednesday afternoon and you’re on your way to jail.
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First Contact
We don’t know the answers yet
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Five Things to Establish in Your First Client Meeting
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Trust takes time.
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Practical Ways To Build Rapport
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You’ve arrived.
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Follow the rules to a tee.
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The interview is about to start, but first, some critical things.
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